Bulb Direct 2011 : Page 2

easy ordering 4 convenient options Replacement Bulbs for Your Equipment terms & conditions Payment Mastercard, Visa, American Express and Discover cards are accepted. Orders may be prepaid by money order or check; there is a $20 fee for returned checks. Net-30-day accounts available; please call for details. A late fee may be charged on all past-due accounts. www.bulbdirect.com ONLINE Prices All prices are in U.S. Dollars and are subject to change without notice. 8am -6pm Monday-Thursday 8am -5pm Friday EST PHONE 1-800-772-5267 585-385-3540 Backorders Backorders are shipped as soon as the merchandise arrives at our facility. Most backorders follow within 3 weeks, although some take longer due to limited production of certain products. Por FAX 1-800-257-0760 585-385-4976 MAIL Pricing furnished On Request. POR in a product listing means the item may no longer be manufactured and/or quantities are limited. retUrn PoLicy Bulb Direct 1 Fishers Rd. Pittsford, NY 14534-9511 All products purchased carry a 100% guarantee. If for any reason you are not satisfied with your purchase, you may return it within 30 days of purchase for an exchange or a full refund of the product purchase price with prior authorization number. Special orders will be subject to a restocking fee. damaged shiPments customer service hours: Mon.-Thurs. 8am to 6pm Fri. 8am to 5pm EST We take many precautions to assure your order will arrive promptly and safely. But, if the merchandise has been lost, damaged, or broken during shipment, please call us at 1-800-772-5267 and inform us within 10 days of receipt of your order. Please keep all packaging for inspection. remember our commitment to you. Excellent customer service will always be an integral part of our business. If at any time you have a question or concern, please don’t hesitate to contact us. We’re here to help! eXcePtionaL shiPPing PoLicy Zone B 1 to 4 day delivery MAINE MICHIGAN VT MINNESOTA IDAHO SOUTH DAKOTA WISCONSIN MICHIGAN PENNSYLVANIA NEW YORK NH MASS CONN WYOMING RI 4 to 6 day delivery WASHINGTON MONTANA NORTH DAKOTA Zone A Despite increasing fuel surcharges from our carriers, we strive to keep our shipping rates reasonable. Our standard packaging and handling charge is just $6.95 for delivery in Zone A or $7.95 for delivery in Zone B to deliver your package our most economical way. OREGON NEVADA NEBRASKA UTAH COLORADO CALIFORNIA KANSAS IOWA OHIO ILLINOIS INDIANA NEWJERSEY N eed it sooNer ? For just $6.00 more for the first two pounds we will deliver your package in three days, or if you need it overnight or in two days, you will be charged at our discounted rate. *Additional shipping charges apply for Hawaii, Alaska, Puerto Rico and international destinations. Shipments sent via US Postal Service at the buyer’s request or necessitated by the lack of a deliverable street address are at the risk of the buyer. DC WESTVIRGINIA DELAWARE MARYLAND MISSOURI KENTUCKY VIRGINIA NORTH CAROLINA TENNESSEE ARIZONA NEW MEXICO OKLAHOMA ARKANSAS SOUTHCAROLINA ALABAMA LOUISIANA TEXAS MISSISSIPPI GEORGIA FLORIDA 2

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